TrustRadius
Okay tool for basic needs
https://www.trustradius.com/social-media-managementHootsuiteUnspecified7.8409101
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May 24, 2019

Okay tool for basic needs

Score 4 out of 101
Vetted Review
Verified User
Review Source

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

We used it to manage social media scheduling on our marketing team. It was used just by a few members of our marketing team in America and Europe. It helped us manage our different social profiles and post consistently across channels. It also helped us internationalize English-language posts.
  • Allowing multiple team members for collaboration across the team.
  • Ability to see mentions as well as scheduled posts so you can easily engage and reshare.
  • Pricing: a bit overpriced for what is offered. Limited team seats available.
  • Overall, the UX is clunky and not intuitive. Freezes a lot.
  • No easy way to repost successful content across channels without reuploading and rescheduling.
8 - Marketing team members.
  • Kept us organized.
  • Got us to post more content, bringing more traffic to our site.
  • Buffer
Buffer is a lot more robust and upscale. We switched to Buffer from Hootsuite
If you need a cheap option, their free option is basic but gets the job done. If you want upscale social media management, opt for a tool like Buffer instead that has a much more robust system and a better user interface.

Hootsuite Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
1
Sentiment analysis
1
Broad channel coverage
3
Content planning and scheduling
4
Audience targeting
1
Content optimization
1
Workflow management
5
Automated routing and prioritization
2
Customer interaction histories
2
Bulk actions
2
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
2
Twitter
6
Facebook
4
LinkedIn
6
Google+
Not Rated
Instagram
2
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
Not Rated
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated