Item: Hootsuite
Rating: 10
Author: Stephanie Satterfield

Use Cases and Deployment Scope

SSA uses Hootsuite on a daily basis to post and monitor all of our social media platforms. The ease of posting to all of the platforms at once is quick and simple. Being able to view and review all phases of the process gives me confidence that our posts are always correct and look good.

Pros and Cons

Multiple posting to social sites
Easy to gather data on posts
Notifications of reposes to posts are quick and easy to respond to from Hootsuite
Tips from Hootsuite staff are great and help us move forward on the platform.

Better view portals that show how the posts will look when posted
Less e-mails regarding retweets and comment left on each platform
Better way to contact staff for assistance.

Return on Investment

Hootsuite has assisted in getting the word out about our events and increasing attendance
The platform has assisted in us gaining new members
Since implementing Hootsuite our liked, retweets and other posts have increased.

Alternatives Considered

We have never used any other platform. Why would we? Hootsuite is the best product for this on the market. We would be silly to waste our time and energy with a second rate platform. No need to look any further, Hootsuite is the best by far. Get on board today!

Support Rating

It is hard to connect with members of the Hootsuite team from time to time. If there was a chat feature or a phone number to call and be directly connected with staff I think we would be even more satisfied with the program. Make it easier to immediately contact staff.

Key Insights

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Likelihood to Recommend

If you work in an environment where you have little time to devote to posting to social, Hootsuite makes it easy to schedule all of your posts in advance to all of your platforms. Thus saving you time. You can plan out a whole months worth of posts, schedule and then set them to launch. No worries!

Look no further for your one stop social media guru!

Software Version

Overall Satisfaction with Hootsuite