Item: Hootsuite
Rating: 9
Author: Lee Roquet

Use Cases and Deployment Scope

I have been using Hootsuite for close to 15 years now. Started using it to manage business social posts across channels for support and customer success engagement. For the last 10 years, I use Hootsuite mostly for personal messaging on LinkedIn to schedule and drive professional collaboration and brand building.

Pros and Cons

Scheduling posts.
Unified dashboard.
Simplifying content management.

Price options would be nice, I only post one item a week, so hard to justify the professional cost.
I really like the platform, it is easy.

Support Rating

I have only had to use support a few times, always been helpful.

Key Insights

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Likelihood to Recommend

Hootsuite is one of the applications I have used for close to 15 years. Hard to think of many other apps other than email and browsers that I use as much. For me to schedule posts over 5 weeks to help share insights, collaborate with other like-minded customer experience professionals, and keep engaged on LinkedIn just works.

Hootsuite works for single users to large teams

Software Version

Overall Satisfaction with Hootsuite