Hootsuite: lives up to expectations
August 07, 2022

Hootsuite: lives up to expectations

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Free

Overall Satisfaction with Hootsuite

I use Hootsuite to manage my social media activity across a variety of channels. It allows me to schedule social media posts for the whole week, when I have time to do so, rather than being under pressure to write the posts at a specific time. I started with the free version to try it out but upgraded after seeing how well it worked. The analytics are useful, and allow me to make more informed decisions as to the best time of day to schedule posts, for example.
  • Scheduling is easy and intuitive
  • Analytics allow me to make informed decisions
  • Flexibility with respect to the stream set up is useful
  • Restrictions with respect to linking Linkedin profiles vs Linkedin pages could be better explained
  • Improvement in engagement analytics
  • Significant improvement in social media presence consistency
I found SocialBee to be much more complex to use and had more trouble using it. It does have some useful concierge add-ons, but to be honest, they weren't things that I would have used. The ease of use of Hootsuite was the decisive factor for me in the end.
Hootsuite support is quick to respond. I had some queries regarding linking some of my social media accounts and they were answered quickly, within a couple of hours. That was impressive as far as I was concerned.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

Hootsuite just makes it really easy to have one's social media scheduling under control. And when dealing with four or more social media channels, this is really important. Also, the fact that it monitors engagement makes it easy to ensure that you don't miss anything and can react appropriately. These are two great plus points.

Hootsuite Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
8
Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
9
Audience targeting
9
Content optimization
8
Workflow management
8
Automated routing and prioritization
8
Customer interaction histories
9
Bulk actions
8
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Paid media management
Not Rated
Campaigns and promotions
Not Rated
Twitter
9
Facebook
9
LinkedIn
8
Instagram
9
Pinterest
Not Rated
YouTube
Not Rated
Campaign success analytics
Not Rated
Real-time tracking
8
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated