Help me fully manage tasks within the product
November 12, 2013

Help me fully manage tasks within the product

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Page Insights
  • twitter report
  • brand comparitive
  • ow.ly summary stats

Overall Satisfaction

Pros

  • I like the scheduling and editing options for the posts.
  • I like the interface.

Cons

  • I'd like to be able to see my Facebook page's home feed, so I can interact with the social circle from the product, similar to the Twitter home feed.
  • I'd like to be able to tag people and pages, using the "@" symbol on Facebook posts, similar to the functionality with Twitter. Most of my Facebook posts, I need to schedule on the Facebook product, not HootSuite.
  • The reporting functionality is only the past 35 days or less. This limits insights into trends within the reports modules. It would be helpful to have a much wider window and trending charts for analysis, rather than having to do it manually. More similar to Google Analytics, perhaps
  • Increased efficiencies with scheduling posts.
  • Responsiveness to the community.
I am very comfortable using HootSuite, but if another product offers the features I mentioned, I would likely use that product, for more user-friendliness.
I would let them know the reporting is not so robust and you will still have to use the social platform for engaging Facebook by tagging and corresponding.

Comments

More Reviews of Hootsuite