Help me fully manage tasks within the product
November 12, 2013

Help me fully manage tasks within the product

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Page Insights
  • twitter report
  • brand comparitive
  • summary stats

Overall Satisfaction

  • I like the scheduling and editing options for the posts.
  • I like the interface.
  • I'd like to be able to see my Facebook page's home feed, so I can interact with the social circle from the product, similar to the Twitter home feed.
  • I'd like to be able to tag people and pages, using the "@" symbol on Facebook posts, similar to the functionality with Twitter. Most of my Facebook posts, I need to schedule on the Facebook product, not HootSuite.
  • The reporting functionality is only the past 35 days or less. This limits insights into trends within the reports modules. It would be helpful to have a much wider window and trending charts for analysis, rather than having to do it manually. More similar to Google Analytics, perhaps
  • Increased efficiencies with scheduling posts.
  • Responsiveness to the community.
I am very comfortable using HootSuite, but if another product offers the features I mentioned, I would likely use that product, for more user-friendliness.
I would let them know the reporting is not so robust and you will still have to use the social platform for engaging Facebook by tagging and corresponding.