Website tracking tool that uncovers it all!
October 30, 2018
Website tracking tool that uncovers it all!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Hotjar
We're using Hotjar in the marketing department to analyze how the website is performing and what should we be changing in order to improve conversions. The tool shows clicking data (where website visitors are clicking on) and the scrolling data (how far down the page are the visitors scrolling). We use the gathered information to decide what to change on the website to improve users' experience and conversions.
Pros
- Tracks number of clicks on the website
- Shows you how the users are moving on the page. It records their mouse movement.
- It shows you the scrolling data so you know if your content is being seen at all.
Cons
- It would be great to have it set so you can pick a specific time period to show the data for, ie last week, last month. Sometimes we run different campaigns that can cause different behavior on the page (ie, webinar promotion) and it'd be great to observe the specific period only.
- More how-tos and guides on how to read the numbers and what changes you should be making based on the numbers.
- Visual reports instead of csv ones. It's much easier to understand!
- We're using it to improve our site, which is leading t more conversions.
- We're selling it as a service we offer to our clients, under Conversion Rate Optimization process.
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