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HotSchedules Review
March 10, 2017

HotSchedules Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

We use hotschedules to schedule all of our labor. We use it to form weekly labor budgets and for employee requests off. We have 2 restaurants and hotschedules allows us to make sure we are covered in both locations.
  • Creating schedules.
  • Giving a labor budget for schedules.
  • Communicating with employees.
  • Linking with more POS systems to allow easier labor budget review
ProsCons
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Hotschedules is the leader in labor scheduling. It allows an employer to schedule labor and communicate with employees about shifts. Hotschedules makes it much easier to manage an hourly labor force. If you do not have a setup with your POS system, it takes a long time to reconcile labor budgets vs. forecasts.