HotSchedules making it easy!
December 12, 2017
HotSchedules making it easy!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HotSchedules
Hotschedules was initially more widely used by the company to manage scheduling and hourly employees. I kept track of my staff and their hours and set and managed scheduled time. We used the clock in feature, which I liked because we could sign on remotely to clock in. Now we have to clock in at a store location, no more remote access to the clock in feature. I am now a salaried employee and do not clock-in any longer. I found the program easy to navigate and enjoyed using it.
- Ease of setting a schedule.
- If the schedule is repeated week after week, it is easy to copy it with out rewriting the whole thing.
- Fast, easy reference to who is clocked in. Easy to check my weekly hours for my team and keep it under control.
- Messaging feature was very handy.
- Ability to delete old employees and reuse the assigned sign in number at the end of a fiscal year.
- Really had few complaints.
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I did not personally select HotSchedules but have enjoyed using it and I have not used any other programs for scheduling to make a comparison. In my past positions, I always worked with salaried employees and we did not need daily scheduling.