HubSpot is a GreatSpot
Updated June 16, 2015

HubSpot is a GreatSpot

Evan Blanco | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Reports, Lists, Academy, Workflows

Overall Satisfaction with HubSpot

HubSpot is currently being used as both an Inbound Marketing tool as well as CRM. We use HubSpot across multiple departments. HubSpot addresses the problems of managing many complex customer types and how to market to each of them with pinpoint accuracy.

Pros

  • Reporting
  • Ease of Use
  • Thorough Tutorials

Cons

  • "Events" tracking somewhat limited.
  • Certain "smart" lists are inconsistent.
  • Hard to pinpoint problems for extensions or e-commerce connectors.
  • Consistently increased page views.
  • Continuous increase in contacts.
  • Continuous increase in customers.
HubSpot is objectively better: more intuitive, more user-friendly, and far more flexible for feature requests and continuous improvement.
Well-suited for existing businesses, can be a little harder to use for brand new businesses.

HubSpot Marketing Hub Feature Ratings

8.1
WYSIWYG email editor
Not Rated
Dynamic content
8
Ability to test dynamic content
8
Landing pages
9
A/B testing
8
Mobile optimization
6
Email deliverability reporting
10
List management
8
7.3
Lead nurturing automation
8
Lead scoring and grading
7
Data quality management
7
Automated sales alerts and tasks
Not Rated
6.5
Calendaring
8
Event/webinar marketing
5
9.5
Social sharing and campaigns
9
Social profile integration
10
8.3
Dashboards
8
Standard reports
7
Custom reports
10
8.7
API
9
Role-based workflow & approvals
8
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

Using HubSpot

I will continue using HubSpot because it is the best product of its type available.

Comments

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