Great option
February 19, 2016
Great option
Score 9 out of 10
Vetted Review
Verified User
Software Version
Basic
Overall Satisfaction with HubSpot
We use it for business development and CRM for several departments across the organization, but mainly marketing and customer service. It's a great service and has been incredibly helpful for us in keeping track of who we've spoken to and what people/companies we still need to reach out to.
Pros
- Business Development - Keeps track of leads, who you've spoken to, and who people have closed
- CRM - Great at keeping track of customers and their issues
Cons
- Wish there was more functionality in the CRM - for example, being able to keep track of and notify you when you haven't spoken to leads in a while, and having more intelligence there
- Increased employee efficiency
- Faster responses and lead conversion
Looked at Salesforce but decided not to use them because they are mainly for sales as opposed to relationship management
Comments
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