HubSpot hits the spot
Updated September 27, 2016

HubSpot hits the spot

Dustin Brackett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Software Version

Professional

Overall Satisfaction with HubSpot

HubSpot is used by my entire team. I require that every member of our team get their Inbound Marketing Certification and HubSpot Certification (at a minimum) because it's so important to ours and our clients' success. HubSpot is a great tool that allows us to manage our entire campaigns in one dashboard and successfully determine what's working, what's not, and possible reasons for both.
  • Tech Support - They are amazingly responsive and helpful when you call in or email them. They work with you until your problem is completely solved. I've never gotten off the phone with them irritated because I didn't get the problem fixed (like most tech support services). They're awesome at customer service.
  • Training - Their training program is intensive and time consuming, but definitely worth it. They do a fantastic job getting everyone educated on their software so that each person can get the most out of it.
  • Technology - They continuously come out with improvements, changes, and ideas. They're working really hard to stay ahead of the curve which, as a marketer, is very nice.
  • Scalability - no matter how big your business gets, HubSpot can grow with it.
  • All-In-One - We used to spend far too much time switching back and forth between different programs, websites, and softwares. HubSpot has eliminated that issue!
  • Exportable Reports - This one is annoying when reporting to a client that doesn't want to be involved in their portal, but it hasn't been a big issue. Hopefully it'll be changed soon.
  • Pricing - It can be a little expensive, but that isn't to say it's not worth it. It's the best tool we've ever used and would pay for it even if we weren't a Partner Agency.
  • Increased ROI
  • More time requirement
It's great for any business taking their digital marketing serious. It's not for someone that wants to just dip a toe into digital marketing. If you're going to use HubSpot, you better be diving in full force. It's a fantastic tool, but it's not meant for the "sometimes" marketers. Dive in!

HubSpot Marketing Hub Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
10
Social sharing and campaigns
10
Social profile integration
10
Dashboards
10
Standard reports
10
Custom reports
10
API
10
Role-based workflow & approvals
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
10
Integration with SugarCRM
10