Item: HubSpot CRM
Rating: 9
Author: Priyadhi Bramasyah

Use Cases and Deployment Scope

It's used by the Sales department to report every salesperson's activity such as cold calls, meetings, and the movement of the leads if they're stuck or moving from cold to another phase. HubSpot is also used by the supervisor to monitor every salesperson's daily activity. So far, there is no problem.

Pros and Cons

Good user interface
Easy to use
Mobile application is very helpful

In deals we cannot see the employee number
Put more detail on deals
Reminders for old leads

Return on Investment

Can monitor daily activity.
Can access from mobile.
Increase sales productivity.

Usability

Easier compared to what I have used before.

Alternatives Considered

Easier to use.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

To be honest. just use HubSpot. Compared to the experience I had with other CRMs, I think HubSpot is the easiest CRM to use. I think it is easier because HubSpot gave me less hassle to operate, a good interface, a good mobile application, and, so far, I've had a very good user experience with HubSpot.

Senior Sales Manager

Overall Satisfaction with HubSpot CRM