Item: HubSpot CRM
Rating: 10
Author: Akhil Jain

Use Cases and Deployment Scope

Hubspot CRM is being used in the Sales Department for Managing all CRM Activities. It's the best tool to maintain long-term relationships with clients.

Pros and Cons

Easy to access and track all CRM activities in one go.
Creating deals and e-mail sequencing is helping us to build client relation.
It's very convenient to make calls from HubSpot dialer.
In the task menu we can edit and arrange colums as per our convenience.

In the contact menu while clicking on lead it should automatically open in new tab.
Mobile app could be better.
Deals feature is a bit complex to set up initially.

Return on Investment

It's great in term of revenue management .
We can easily track deals and project sales.
Absolutely it's cost and time saving

Usability

HubSpot CRM interface is very user-friendly; if you see another platform they are a bit complex. In HubSpot, you can track each activity in one go.

Alternatives Considered

CRM software should be cost-effective and user-friendly.

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

HubSpot CRM is very useful in organizing data and keeping track of all activity to build a great relation with clients. The user interface is easy to use and did not require any sort of training.

HubSpot: the one stop solution for all CRM activities.

Overall Satisfaction with HubSpot CRM