HubSpot for Startups!
Updated December 21, 2021

HubSpot for Startups!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM has been an integral part of our small but growing organization of national sales professionals. It's been imperative for our contact management, relationship growth, and sales pipeline efficiencies.

Pros

  • Templates.
  • Tasks.
  • Email tracking.

Cons

  • Email tracking.
  • Additional products.
  • Mobile App
  • Increases productivity by at least 50%.
I have not used other CRMs previously, and I made the choice based on affordability and functionality for a small startup.
Our sales team is the marketing team...and the administrative team, and the executive team. As a small startup, you wear all the hats at once. HubSpot CRM has enabled us to keep track of prospects and not miss a follow-up. Every contact touch can be tracked and traced to keep us on pace.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is ideal for small startups. Scalable, flexible, and affordable. [I believe] the email tracking can be misleading until you understand its limitations.

HubSpot CRM Feature Ratings

7.5
Customer data management / contact management
9
Workflow management
9
Integration with email client (e.g., Outlook or Gmail)
6
Interaction tracking
6
8.5
Case management
9
Help desk management
8
Marketing Automation ()
Not Rated
7.0
Task management
9
Reporting
5
CRM Reporting & Analytics ()
Not Rated
6.0
Custom fields
6
Custom objects
6
8.0
Role-based user permissions
8
Single sign-on capability
8
Social CRM ()
Not Rated
Not Rated
Compensation management
Not Rated
7.0
Mobile access
7

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