Great CRM to align sales and marketing
December 21, 2021

Great CRM to align sales and marketing

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot as the main CRM at our company. We collect and store info about all the contacts in it, use different tools it offers us, such as email sequences, workflows, reporting, and more.
It helps our marketing and sales teams be organized and share information between each other which helps us to grow our business.
The reporting and dashboards are also extremely important, as they help us share data between teams and track important business metrics.
  • Contact properties.
  • Filters.
  • Various types of workflows.
  • Great place to store the whole info about all the contacts you have.
  • Some integrations with other tools need improvements, e.g. with Outreach.
  • Paid ads attribution is not always accurate.
  • Sending sequences from other’s email addresses (like you can do with automated emails) would be great.
  • Helped us gather info in one place and be more aligned between sales and marketing teams.
  • Helped us save time with a number of workflow automations.
  • Helped us make decisions based on the reporting and data we collect.
It’s pretty easy to use compared some of the CRMs I have used in past. It also offers many features which might first be overwhelming, but you can gradually explore them and find the best ways to use them. And HubSpot’s support is always there to help you with any questions you might have.
HubSpot just offers much more compared to other CRMs and it just works. Once you are fully settled, it works like a charm.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot offers a great CRM tools for startups, S&Ms, and now even enterprise companies. If you want to gather all the marketing and sales info in once place, then HubSpot is a great option for you.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
8
Case management
10
Call center management
Not Rated
Help desk management
Not Rated
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
9
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
API for custom integration
Not Rated
Role-based user permissions
9
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
10
Compensation management
Not Rated
Mobile access
6