HubSpot is the best I've seen
December 15, 2021

HubSpot is the best I've seen

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use the CRM to organize all of my prospective client data, and all external interactions. It's everything for me.

Pros

  • Templates.
  • Data organization.
  • Search functions.
  • Tasks.

Cons

  • Maybe a more customizable reminder or flagging system.
  • I couldn't do my job without it.
Things I need are in plain sight, and make sense - whereas with Oracle the systems were convoluted.
Our Marketing Team also uses the platform - I never have an issue with our workflows conflicting.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Outlook
I've used other CRM, such as Oracle and this is by far the most user friendly. It's very intuitive, and works with, never against me!

HubSpot CRM Feature Ratings

9.8
Customer data management / contact management
10
Workflow management
9
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
10
10.0
Case management
10
Call center management
Not Rated
Help desk management
10
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
8.7
Task management
8
Billing and invoicing management
9
Reporting
9
Not Rated
Forecasting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
4.0
Mobile access
4

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