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HubSpot Rocks!
December 15, 2021

HubSpot Rocks!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use HubSpot to organize my accounts and communicate with other departments on needs. I also use it to track sales data.
  • Organize sales data.
  • Communication with customers.
  • Lead gathering.
  • Collecting data from forms and imports can sometimes alter records it's not supposed to.
  • Shorter deal cycles.
  • Revenue growth - helps you see who has the most potential and interest.
  • Overall organization is better.
I used to use Microsoft CRM - HubSpot is much more user-friendly. Also includes more help tools when you need to learn something!
Much more user-friendly overall.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

HubSpot is a great tool for any business that has a sales department. It allows you to organize your sales data, send out mass communications to customers and gather leads among other things. It's very helpful to have so much data at your hands that enables you to target your best customers with the most potential.

HubSpot CRM Feature Ratings

9.7
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10