HubSpot CRM

HubSpot CRM

Customer Verified
Top Rated
About TrustRadius ScoringScore 8.4 out of 100
Top Rated
HubSpot CRM

Overview

Recent Reviews

Love HubSpot CRM, Great Software

10 out of 10
May 27, 2022
My job is bid coordinator. I get leads for Chutes, and HubSpot CRM does a great job of organizing this data. Especially when logging calls …
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Verified User
Administrator

Resolutive

7 out of 10
May 26, 2022
To track performance, and historically create an evolution of patients and its data.
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Verified User
Employee

Useful Tool for CRM

6 out of 10
May 24, 2022
We use HubSpot to manage our leads, mainly inbounds, and some outbounds who opt in. We also use it for sequences and workflows.
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Verified User
Employee

Hubspot got what you want

9 out of 10
May 24, 2022
I use HubSpot CRM for Qualifying leads from our pipeline. We generate quality revenue-generating reports for our Sales team. We also store …
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Verified User
Representative

HubSpot Review

9 out of 10
May 24, 2022
We use Hubspot CRM to import leads for our sales team, update contact information, include deals and tickets, as well as any notes.
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Verified User
Strategist

Helpful HubSpot

8 out of 10
May 23, 2022
HubSpot is used within our company to encompass all of our Sales deals, leads, as well as Marketing activities, it is simple to use and …
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Verified User
Employee

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Relationship 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022

Popular Features

View all 31 features

Customer data management / contact management (579)

8.8
88%

Interaction tracking (544)

8.6
86%

Integration with email client (e.g., Outlook or Gmail) (567)

8.4
84%

Workflow management (560)

8.3
83%

Reviewer Pros & Cons

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Verified User
Account Manager in Sales
Marketing & Advertising Company, 11-50 employees
Verified User
Administrator in Sales
Building Materials Company, 51-200 employees

Video Reviews (3)

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Pricing

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Free Forever

$0

Cloud
Per Month [Unlimited Users]

CRM Bundle

$50

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.hubspot.com/crm

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Sales Force Automation

8.1
81%

Customer Service & Support

7.4
74%

Marketing Automation

8.7
87%

CRM Project Management

7.8
78%

CRM Reporting & Analytics

8.0
80%

Customization

7.8
78%

Security

8.5
85%

Social CRM

7.7
77%

Integrations with 3rd-party Software

8.0
80%

Platform

7.1
71%

Product Details

What is HubSpot CRM?

HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work. HubSpot is presented as an ideal solution to help scale a business, for small to enterprise-level businesses alike.

HubSpot CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Quote & order management
  • Supported: Interaction tracking

Customer Service & Support Features

  • Supported: Case management
  • Supported: Call center management
  • Supported: Help desk management

Marketing Automation Features

  • Supported: Lead management
  • Supported: Email marketing

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Social CRM Features

  • Supported: Social data
  • Supported: Social engagement

Integrations with 3rd-party Software Features

  • Supported: Marketing automation
  • Supported: Compensation management

Platform Features

  • Supported: Mobile access

HubSpot CRM Screenshots

Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

HubSpot CRM Video

Have you heard of HubSpot?

HubSpot CRM Integrations

HubSpot CRM Competitors

HubSpot CRM Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, French, Spanish, Portuguese, Japanese, German, Italian, Dutch

Comparisons

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Frequently Asked Questions

What is HubSpot CRM's best feature?

Reviewers rate Customer data management / contact management highest, with a score of 8.8.

Who uses HubSpot CRM?

The most common users of HubSpot CRM are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (1800)

Ratings

Likelihood to Renew (7)

9.3
93%

Usability (514)

8.8
88%

Support Rating (17)

8.2
82%

Implementation Rating (10)

9.1
91%

Reviews

(1-25 of 413)
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