Great product for any sales team
March 16, 2023

Great product for any sales team

Laura Krueger | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I use Hubspot for most everything. It has my daily call and email tasks, it holds all my templates, contact information, and record of conversations, I use it to track progress through the sales process and how many deals are closed. Data records and analysis and more

Pros

  • records of conversations
  • reminders for upcoming meetings and tasks
  • sequence emails

Cons

  • inability to make a list of tasks based on certain categories
  • better organized
  • better reporting and tracking
Much better than any others I've used
it has helped us integrate and strategically reach center markets
lightyears ahead of ZOHO

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

This is good for anyone in a sales role

HubSpot CRM Feature Ratings

8.2
Customer data management / contact management
9
Workflow management
10
Opportunity management
4
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
Not Rated
Interaction tracking
10
8.0
Case management
Not Rated
Call center management
8
Help desk management
Not Rated
8.0
Lead management
8
Email marketing
8
9.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
8
8.5
Forecasting
Not Rated
Pipeline visualization
8
Customizable reports
9
3.0
Custom fields
3
Custom objects
Not Rated
API for custom integration
Not Rated
7.0
Role-based user permissions
7
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
8.0
Mobile access
8

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