Super Summarization
March 16, 2023

Super Summarization

Rahsean Neil-Simpson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use Hubspot to keep information on students and help us organize their contact to be able to easily access information when needed. We also create emails and sequences to send out to contacts when we need to contact them. Lastly, we use HubSpot to make sure our team is organized and efficient when storing contact information.

Pros

  • Easy to use
  • Functional
  • Organized

Cons

  • Software malfunctions
  • 500 Email limit
  • Employee satisfaction with functionality
  • Organization is enhanced making it easier to engage with contacts
I have not used a CRM software before.
This has been a great way for us to implement marketing emails which is crucial to our success in staying in our contacts train of thought!

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

360training.com, Accelerated GST Solution, 3Com Baseline Switches (Discontinued)
When holding a large number of contacts and storing their information is vital. Especially when you want to contact the contacts, HubSpot makes it easy and functional to use!

HubSpot CRM Feature Ratings

7.8
Customer data management / contact management
7
Workflow management
8
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
7
Interaction tracking
9
8.0
Case management
8
Call center management
7
Help desk management
9
8.5
Lead management
8
Email marketing
9
8.7
Task management
9
Billing and invoicing management
8
Reporting
9
8.7
Forecasting
9
Pipeline visualization
9
Customizable reports
8
8.3
Custom fields
8
Custom objects
8
API for custom integration
9
8.0
Role-based user permissions
8
Single sign-on capability
8
8.5
Social data
8
Social engagement
9
8.0
Marketing automation
8
Compensation management
8
10.0
Mobile access
10

Comments

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