Review for hubspot
July 07, 2023

Review for hubspot

Karena Barclay QFA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use hubspot to track the businesses we are in contact with
It tracks what part of the sales process the business is in
It provides us a platform to add business information
This saves us using our own notes, or google docs to track the information ourselves
This adds to our productivity and our accountability
  • Tracks business details
  • Tracks where we are in the sale process
  • Easy to use app
  • Predictive typing
  • Deals created automatically and information transferred
  • Increased saled
  • Greater tracking
  • Sales accountability
I have not used any other company software so cannot compare
I have not used ither applications and cannot compare

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

No

Would you buy HubSpot CRM again?

Yes

Microsoft Office 2016 (discontinued)
Suits great for selling businesses door to door
Great for tracking upcoming tasks and meetings
Ideal for sales situations
Great for tracking high volume detail
Easily accessible and used
Not ideal for situations where there is no wifi/internet access
Could use a location filter instead of adding in the address manually

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
6
Interaction tracking
7
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
6
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
Not Rated
Pipeline visualization
10
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
7