HubSpot makes a Salespersons life a breeze
July 07, 2023

HubSpot makes a Salespersons life a breeze

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is integral to the operations of the B2C team. We use it constantly for CRM management, calling potential students & for reporting purposes.
It is an all in one package so to speak, as we use it for everything for all different aspects of the sales process and for me personally is easily the best CRM I have used, above SalesForce, Freshsales, among others I have used in the past.

Pros

  • Sequences, effortless & efficient
  • Calling, I don't even have to leave the page!
  • Integration, our softphone application integrates into the CRM effortlessly and leaves for nothing desired

Cons

  • Nothing really, personally I don't have access to all features but that is just an access issue, not a HubSpot one
  • Nothing else!
  • I cant be sure on numbers as I am only new. However, it has increased my productivity from my last company at an immeasurable rate.
As I have mentioned, it has a much simpler and more user friendly UI & UX over other CRMs I have used in the past, such as Freshsales and Salesforce.
We work very closely with our marketing team as they provide excellent leads for the sales team to chase up. Hubspot makes it a seamless process where in reality we don't even need to be in contact with marketing much as everything is automated with HubSpot.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

I am not well versed in other areas, but I would highly recommend HubSpot to anyone looking to improve their sales processes as HubSpot has a seamless process of sequences, email & call integration, calendar meeting integration, meeting reminders. It just makes it possible for a sales person to be on the phone constantly which is the ideal world for a sales person.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
9.0
Forecasting
10
Pipeline visualization
7
Customizable reports
10
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
10.0
Marketing automation
10
Compensation management
Not Rated
10.0
Mobile access
10

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