Review of HS
July 31, 2023

Review of HS

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

It is overall good at getting the job done and very handy for organizing tasks except for the bugs it faces every now and then, but the organizational side and the ease with which to use call dialers makes it very handy and useful for me and my the rest of the team.

Pros

  • organization
  • tasks
  • call log

Cons

  • bugs every now and then
  • very helpful
decent
facilitated it
cloud talk and justcall

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

for organizing tasks it is the best tool

HubSpot CRM Feature Ratings

7.7
Customer data management / contact management
8
Workflow management
9
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
6
Interaction tracking
8
7.0
Case management
7
Call center management
7
Help desk management
7
8.0
Email marketing
8
7.3
Task management
7
Billing and invoicing management
8
Reporting
7
7.0
Forecasting
7
Pipeline visualization
7
Customizable reports
7
8.0
Custom fields
8
Custom objects
8
API for custom integration
8
7.0
Role-based user permissions
7
Single sign-on capability
7
7.0
Social data
7
Social engagement
7
7.0
Marketing automation
7
Compensation management
7
7.0
Mobile access
7

Comments

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