If you want to be ahead of your sales game, Hubspot CRM is the way.
July 28, 2023

If you want to be ahead of your sales game, Hubspot CRM is the way.

Kiesha Nicole Villaluna | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I started looking into Hubspot CRM when I was looking for a way to manage my leads on a day to day basis. Hubspot has helped me streamline my processes through their Templates and Sequencing features. Now I am able to send personalized emails to more clients and never miss any follow through as Hubspot also has a Tasks feature which reminds me to stay on top of the lead in their client journey. I have experienced a 300% increase in my outreach just in the first month of using Hubspot.

Pros

  • Help you in maintaining a healthy sales funnel
  • Remind you of any task you might have missed
  • Create personalized but templated email copies which you can reuse
  • Record your productivity in emailing, calling, and setting meetings
  • With the GMail extension, all emails are tracked and you can see if the email is reaching your client
  • Improve clickability of templates through the tips that they give when drafting a template

Cons

  • Importing items from other CRMs or local files is easy as it is, but it will be great if it can be more straightforward
  • Regarding importing, it will be great if you can import your deals more easily which already has the contact details of the client
  • 300% increase in Email outreach through personalized emails
  • 200% in capturing call engagements
  • Client journey/ cycle from lead to closing has become faster and more systematic
Hubspot's drag and drop features on lead management makes it very easy to use. It's design is also very modern as compared to other platforms. UI/UX looks to be very well thought of.
With Hubspot, our Sales and Marketing Team work better as we can see where the roadblock is at a glance through the dashboard. We can see if there are fewer leads than last month's and we can adjust our marketing efforts accordingly.
The customer support and available integrations are Hubspot's biggest edge among all.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

If you are a sales person who wants to manage your clients well and keep them warm, Hubspot CRM is one of the best choices. Their pricing is also flexible and can cater to different company sizes. If you want to get on top of your game, having a CRM such as Hubspot will be most helpful.

HubSpot CRM Feature Ratings

9.7
Customer data management / contact management
9
Integration with email client (e.g., Outlook or Gmail)
10
Interaction tracking
10
8.0
Case management
8
10.0
Lead management
10
Email marketing
10
9.5
Task management
10
Reporting
9
8.5
Pipeline visualization
9
Customizable reports
8
7.7
Custom fields
8
Custom objects
7
API for custom integration
8
9.5
Role-based user permissions
9
Single sign-on capability
10
Social CRM ()
Not Rated
9.0
Marketing automation
9
7.0
Mobile access
7

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