Wow
February 07, 2024

Wow

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot is a fantastic software and works very well with my company model due to the number of features and services it provides also the ease of use so that all people are able to easily learn and understand it without having to spend long hours to figure it out.

Pros

  • Create tickets
  • Delete tickets
  • Search tickets
It is very.nice t has very nice colours scheme it also has large icons to easily navigate. easy searches for certain features not too many features to confuse someone which is good . And compared to other software it is much better which is why I would recommend this software to other people
HubSpot has helped my team to grow and work together well. Due to the easy access the sales and marketing team are easily able to work co inside with each other which is why I recommend HubSpot. Also it has allowed my business to improve sales because of how quick it is to fill out forms and helps with marketing

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Because of how easy it is to use and how user friendly the software is

HubSpot CRM Feature Ratings

5.8
Customer data management / contact management
5
Workflow management
6
Opportunity management
5
Integration with email client (e.g., Outlook or Gmail)
5
Quote & order management
6
Interaction tracking
8
5.7
Case management
5
Call center management
6
Help desk management
6
4.0
Lead management
6
Email marketing
2
6.3
Task management
6
Billing and invoicing management
7
Reporting
6
5.7
Forecasting
6
Pipeline visualization
3
Customizable reports
8
7.3
Custom fields
7
Custom objects
9
API for custom integration
6
7.0
Role-based user permissions
8
Single sign-on capability
6
7.5
Social data
7
Social engagement
8
7.0
Marketing automation
6
Compensation management
8
7.0
Mobile access
7

Comments

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