HubSpot CRM Review
March 07, 2025

HubSpot CRM Review

Haider Sulail | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is a leading CRM platform that provides software and support to help businesses grow better. currently there's no major user report issue with software. HubSpot CRM is dynamic with a lot of features that can be helpful for the business. HubSpot CRM allows you to keep track of leads and customers at different stages.

Pros

  • Lead Management
  • Marketing Management
  • Sales Hub

Cons

  • Developing Automation
  • Contact/ CRM Import
  • Integrating 3rd Party Tools
  • Giving you visualisation about Sales Pipeline
  • Giving you visualisation about Marketing activities
  • Giving you visualisation about Contact Management and Lead Management
User-Friendly and Intuitive Tool. Integrates Sales, Marketing, and Customer Services. Links with your Sales and Marketing Process. Robust and Flexible Tool.track of leads and customers at different stages in their journey. Helping Businesses Grow Better. Marketing Automation. HubSpot CRM is a user-friendly CMS eliminates needing a separate content management tool or third-party agencies.
HubSpot CRM marketing automation streamlines repetitive tasks, including email campaigns, customer journey management, social media marketing, email personalization, HubSpot CRM scalability offers a safe harbor for businesses that are rapidly growing, as the agile and flexible nature of HubSpot CRM solutions means businesses can scale their marketing, sales, and support processes as needed.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is good for all types of business because can customised the modules like for example you can subscribe for marketing hub professional module with with 3 seats or you can for example take marketing hub enterprise for 5 seats for $3600 a month. so there's multiple options for the orgnzations to choose and this can be good.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
9.7
Forecasting
10
Pipeline visualization
9
Customizable reports
10
9.3
Custom fields
9
Custom objects
9
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
9.5
Social data
9
Social engagement
10
9.5
Marketing automation
9
Compensation management
10
10.0
Mobile access
10

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