A Great Software Investment!
March 14, 2025

A Great Software Investment!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Sales Hub

We use HubSpot Sales Hub at our organization to manage our prospecting, deal, and customer retention processes. The various tool sets allow us to easily manage our leads, efficiently communicate with them and save time with templated emails and responses, track our pipeline revenue and close rates, and ensure we stay on top of renewal conversations and upsell opportunities by flagging activities.

Pros

  • Easy to use and customize
  • Great out of the box reporting
  • Mobile app that works really well

Cons

  • MRR reporting
  • Ability to select a different unique IDs on contacts and companies
  • Reduces time to reply to new leads
  • Saves time prepping for meetings by keeping all information in one place
  • Increased visibility of team activities
The platform is very user-friendly and easy to customize to fit your needs. You can easily add/remove user access to certain tools, records, and specific actions (view/edit/delete), which adds an extra layer of accountability and security where needed.
HubSpot Sales Hub is much more user friendly and easier to get teams up and running on compared to Salesforce. It doesn't take as much up front effort to configure your unique process, and is easier to scale and grow into overtime.

Do you think HubSpot Sales Hub delivers good value for the price?

Yes

Are you happy with HubSpot Sales Hub's feature set?

Yes

Did HubSpot Sales Hub live up to sales and marketing promises?

Yes

Did implementation of HubSpot Sales Hub go as expected?

Yes

Would you buy HubSpot Sales Hub again?

Yes

HubSpot Sales Hub is well suited for any sales process where there are linear steps you want your team to go through and collect information.
With the CRM layered into everything, its easy to track contact/company activity and keep your teams on track with follow ups.

Comments

More Reviews of HubSpot Sales Hub