Item: IBM FileNet Content Manager
Rating: 7
Author: Queenie Cheung

Ease of Integration

While I am not typically the one who does the integration, I have heard other departments use it without fault. For the most part, the integration process seems seamless and quick to use. At this time, I cannot comment too much on the details as I am not a familiar user in this aspect.

Use Cases and Deployment Scope

We use the IBM FileNet Content Manager in our organization by having much of our content on the convenient cloud-based application. By utilizing the system that is there, we are able to allow many people from different areas, cities, etc, to utilize this program and be on the same page within the company.

Pros and Cons

Efficiency
Accessibility
Ease of workflow.

Their upgrade time takes a long time.
There are many areas to improve on when keeping up with competitors.

Return on Investment

Ease and efficiency of retrieving data.
Large storing capabilities.
Some features, like background searches, can be complex.

Key Insights

Do you think IBM FileNet Content Manager delivers good value for the price?

Yes

Are you happy with IBM FileNet Content Manager's feature set?

Yes

Did IBM FileNet Content Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM FileNet Content Manager go as expected?

Yes

Would you buy IBM FileNet Content Manager again?

Yes

Other Software Used

Adobe Acrobat, DocuSign, QuickBooks Desktop Pro

Likelihood to Recommend

Using the IBM FileNet Content Manager in our organization, helps with the ease of the workflow since everything is within one place for the entire team. We are able to start the process from buying an initial property down to the day-to-day usage, and every department knows where to find and access the information.

Great for collab.

Overall Satisfaction with IBM FileNet Content Manager