invaluable tool to improve processes
January 26, 2022

invaluable tool to improve processes

Jimesh V Shah | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Process Mining

We can use IBM Process Mining to examine company processes, prioritise automation initiatives, and enhance processes. The tool will assist in distinguishing between occurrences that are conformant and those that are nonconformant in a given situation.
  • Excellent dashboard representation
  • enabling process tracking
  • data visualization feature is effective and informative
  • costly
  • BPMN files are required
  • visualization
  • AI based automation
  • effective in risk management
  • Not identified yet

Do you think IBM Process Mining delivers good value for the price?


Are you happy with IBM Process Mining's feature set?


Did IBM Process Mining live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Process Mining go as expected?


Would you buy IBM Process Mining again?


As an organization, it is feasible to streamline its accounts receivable process significantly with the help of IBM's Artificial Intelligence powered automation and myInvenio's process mining abilities. For novices, it's a good fit because of the simplicity with which it may be used, as well as its utility and functionality.

IBM Process Mining Support

We received help from the support team initially to understand the basic use cases, it was excellent and informative.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
yes, we had no prior experience with this tool so.