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The Outstanding business operations streamlining software
October 18, 2022

The Outstanding business operations streamlining software

Kimberly Crispin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Process Mining

The application discovers the workflow processes and establishes the most secure infrastructure for the production ecosystem. Data mining in the organization has been the main nightmare from unlocking full business potentials. It monitors the ecosystem chain to enable effective coordination among the applications. Powerful set dashboards enables my team to access data visualization for excellent analysis. IBM Process Mining has unlocked many challenges that delayed operations.
  • Improvement of business operations.
  • Boosting application functionalities.
  • Creation of secure workflow channels.
  • There is no need for adjustments currently.
  • The performance of all the features has been outstanding
  • Return on Investment have yielded faster with increased production.
  • Provision of timely analytics have advanced decision making and planning.
The customer support team has held our hand in digital transformation journey and provided the best guidance and tools. When contacted they are always ready with effective solution of the raised issue. The team visits the company regularly to audit performance of the application and provide necessary updates. They provides awareness and business risks that might arise from various business engagements and expected risks.

Do you think IBM Process Mining delivers good value for the price?

Yes

Are you happy with IBM Process Mining's feature set?

Yes

Did IBM Process Mining live up to sales and marketing promises?

Yes

Did implementation of IBM Process Mining go as expected?

Yes

Would you buy IBM Process Mining again?

Yes

It has enabled my team to create well structured work plans and set realistic objectives. The company has expanded with the suitable work mechanisms in place. It has eliminated manual work monitoring tools that were slow and deployed advanced systems that have accelerated production growth. The performance has been stable with more task automation and increase revenue generation from various business processes.