The most affordable and dependable backup service we've ever found!
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October 18, 2019

The most affordable and dependable backup service we've ever found!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with IDrive

We used iDrive to back up our desktops and external hard drives. In the past, we were using only an external hard drive to back up all our drives. Unfortunately, we had one of those external hard drives crash and we lost all the data on that drive. It was unrecoverable. So, iDrive solves the problem of having an off-site backup always in the cloud.
  • Supports external hard drive backups.
  • You can support an unlimited number of devices.
  • Protects from hard drive crashes.
  • You can download your data immediately, in the event your local drives crash.
  • The used to send your backed up data overnight on a hard drive (if you needed it). Now, they only have an option to download. I love that you can download your data if you need it. That is great, but I would still love the option to ship an actual hard drive because in some cases there is too much data and downloading it all could take days.
  • The UI could use an update/refresh.
  • If you are not tech-savvy it's not super obvious how to set things up. It would be helpful for some it were simplified in some aspects.
  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
For us, it really came down to pricing. While there were other solutions available, ultimately, they were all out of our price range. IDrive offered the same (and in some cases even better) options/solutions at a fraction of the price. One of the biggest reasons iDrive was more appealing was the ability to back up unlimited devices at no extra cost. You are literally paying for the data you store, not where the data comes from. And that is something we TRULY appreciate.
I give them a 10 because I've only ever had to contact them about upgrading or renewing my plan and that was super easy and they were very responsive. Honestly, the experience has been so good I've never had to contact their support team about any issues with their products. Which says a lot.

Do you think IDrive delivers good value for the price?

Yes

Are you happy with IDrive's feature set?

Yes

Did IDrive live up to sales and marketing promises?

Yes

Did implementation of IDrive go as expected?

Yes

Would you buy IDrive again?

Yes

IDrive is perfect for anyone that has stores or backups up critical, important, or sensitive data. It is great for users who may have multiple devices. For example, I have a computer in our office, a laptop in our living room, and 3 external hard drives. One only stores music, the other one stores photos and personal files, while another backs up business or official information such as my tax returns. ALL of these devices can be backed up. IDrive may not be ideal for users that have thousands of gigs of data that need to be backed up.

IDrive Feature Ratings

Versioning
5
Video files
8
Audio files
8
Document collaboration
5
Access control
6
File search
7
Device sync
10
User and role management
5
File organization
8
Device management
7
Performance
8
Reliability
10
Storage Reports
8