A good application connector
August 22, 2019

A good application connector

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with IFTTT

We used IFTTT for some of our prototyping before we built out a more complicated orchestration tool behind the scenes. It was a great way for us to connect a couple of services we've built in the past so that we can easily move things up to production.
  • Quick and light weight.
  • Fairly reliable.
  • Easy to set up and adopt new connections.
  • Wish it had a better way to chain commands. It only has a single step and is not very easy for complex operations.
  • It's a little too basic and has issues working with a more complex use case. When you have requirements to do transformations, it is not the right solution.
  • Some less used integrations break since they aren't used regularly. Support isn't always up to date on all integrations.
  • Response time for the process is great
  • Saved us a lot of time and money in set up of integrations
  • Great tool for testing and initial builds
While IFTTT is a great little tool, it has its limitations. They need to build a pro user version that will allow you to do more complicated orchestrations and possibly enhance existing connections between products. This would allow more experimentation and allow users to use the tool for more scenarios.
The support is where the product really shines. IFTTT is really great at responding to issues and will help if it's something that they can change or support you on. Usually, they will respond that you check the integration points but will help you review any errors that they may see. We had issues in the past where it wasn't firing properly and worked with support to see if there was any insights to the error that were our fault.
I initially was using Zapier for some of my simple integrations but started using IFTTT for some of our project work as it allowed me to do logical connections between applications. While it's great in some areas, it can be improved upon to allow for more deep configurations.
For simple operations, IFTTT is a great tool for you to quickly set up a connection between services and control this via a rules based engine. When your needs gets more complicated you will have to directly integrate, but it's great for the initial testing and set up.

IFTTT Feature Ratings

Pre-built connectors
5
Support for real-time and batch integration
4
Data security features
5
Monitoring console
5