Overall Convenient
April 20, 2021

Overall Convenient

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Indeed.com

Indeed.com is used by my current company to primarily recruit for positions such as skilled trades and salary roles. We use it within the HR Department to recruit for any Departments within the plan that have opening such as those listed above.
It is so widely used by many talent pools which helps to reach many candidates.
  • Communication - Emails sent when candidates apply and message.
  • Ease of Posting - If you have a similar job posting from the past, you can easily use the same format which saves time.
  • Feedback - The options in regards to leaving feedback for candidates is great. There are 3 buttons-a check, question mark & X-to help you group candidates based on your initial thoughts. You can also add notes that only you and your team can see. I also like that it has the option for an auto-generated rejection message.
  • Curated Candidates - Although I think this was meant to help with candidate grouping, the recent update to add a "curated candidate" button is confusing. It often includes some of the same candidates in the regular list but it is confusing to toggle back and forth between the two.
  • Sales - The reps are constantly reaching out asking if we would like to purchase another one of their products. I understand why but it can be frustrating.
  • Being able to post several jobs in one place. This helps with organization.
  • Being able to have the entire HR team review all postings. If someone is out of the office, someone else can view candidates and job postings.
  • Indeed.com has had a positive ROI impact when it comes to salary positions. Although they are budgeted higher, they usually come through with good quality candidates.
  • Indeed.com has had a negative ROI impact when it comes to posting hourly positions. There are usually several clicks which brings up the monthly cost but they are typically not qualified candidates.
  • Indeed.com has helped successfully fill a number of Engineering positions which saves money on recruiter costs.

Do you think Indeed.com delivers good value for the price?

Yes

Are you happy with Indeed.com's feature set?

Yes

Did Indeed.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Indeed.com go as expected?

I wasn't involved with the implementation phase

Would you buy Indeed.com again?

Yes

I think Indeed.com is well suited for salary roles and skilled trade roles. I think it is not really worth the money to post for general hourly roles because there are so many clicks and candidates that are just not suited for the positions. Salary and skilled trades are more difficult positions to fill so Indeed helps to reach a larger demographic with a higher chance for successfully filling the role(s).