Good Times Restaurants Inc. Review.
August 30, 2022

Good Times Restaurants Inc. Review.

Rachael Clark | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Indeed Sponsored Jobs

We utilize Indeed Sponsored Jobs for both our restaurant concepts, a QSR and full-service, to source candidates for both hourly and salary management positions for the individual locations as well as support center roles. The platform has provided us with the ability to integrate with our ATS, TalentReef, and manage different campaigns at a support center level versus our store managers needing to navigate that process themselves.
  • Easy job templates and platform for creating posts.
  • Easily manage campaigns all in one spot.
  • Ability to review hiring insights for the area that we are recruiting in.
  • The biggest area for improvement that I see is the automatic job collapsing for posts that are coming from the same company, same title but different locations. A lot of our locations are hiring hourly team members and are within 10-15 miles of each other. This issue significantly reduces the number of applicants that we see and makes our lives as recruiters more difficult when we need to try and manage 75 locations across both concepts that are potentially hiring for 2-3 positions at a time.
  • We have only indeed connected to our ATS for less than six months, so tracking true ROI on time to hire is hard to dive into.
  • The cost per hire has increased over the last couple of years due to how competitive it is for hourly employees across the industry.
  • The quality of applicants is about the same. We find that Indeed can provide quantity for hourly positions not necessarily quality and we continue to struggle with candidates not showing up for interviews.
We have found the most success in hourly employees, so Servers, Hosts, and Bartenders. Back-of-house positions are more of a struggle to get applications and than to find applicants with previous experience. These positions would include line cooks, prep cooks, dishwashers, cashiers, or team members.
None that I can think of.
Indeed has always been great with its customer service and client support. Their teams are quick to respond to campaign changes needed or offer up different solutions if we do not see the application flow that we need.
Indeed Sponsored Jobs has a better reach for the hourly positions that we are trying to fill, while the other platforms speak to a different clientele. There are some that I will not use again just because their platforms are too cumbersome to use, and they have not provided quality candidates in the past.

Do you think Indeed Ads (Sponsored Jobs) delivers good value for the price?

Yes

Are you happy with Indeed Ads (Sponsored Jobs)'s feature set?

Yes

Did Indeed Ads (Sponsored Jobs) live up to sales and marketing promises?

Yes

Did implementation of Indeed Ads (Sponsored Jobs) go as expected?

Yes

Would you buy Indeed Ads (Sponsored Jobs) again?

Yes

Indeed works really well for hourly recruiting as well as management recruiting for restaurants. I have not had as many qualified candidates when posting for higher-level support center roles such as a Senior Financial Analyst or an Applications Engineer.