Insightly makes the contact relations management easy
March 13, 2018

Insightly makes the contact relations management easy

Adam Hoffman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Free

Modules Used

  • Insightly iOS / Android Mobile App
  • website

Overall Satisfaction with Insightly

Currently, as a regional director, Insightly is being used in my jurisdiction - possibly in others. We are amassing numerous contacts over a wide geography with various connection points that are open across time. Insightly puts it all together and gives me the power to know what is going on in a city. I can see all the connections and supports and collect interest for the future, stakeholders, and partners easily.

Pros

  • Interconnections. The ability to link data threads from contact to contact, organization to organization.
  • Email integration. The ease of adding an email to the CC line and trust that Insightly is tracking it is really helpful.
  • Apps. I typically use the website from my office but I really appreciate having the app on my phone when I'm on the road.

Cons

  • I honestly don't know at this point.
  • Centralized contact management
I have one place that tracks contacts across time and geography. The centralized nature of Insightly helps our epps and flows within geographical pockets of our contacts.
It's a powerful tool that helps make interconnections possible while tracking the interaction of interested parties across time and location.

Insightly Feature Ratings

Customer data management / contact management
Not Rated
Workflow management
Not Rated
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
Not Rated
Interaction tracking
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
Not Rated
Reporting
Not Rated
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Custom fields
10
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Marketing automation
Not Rated
Mobile access
9

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