Highly Recommend Intellum
March 24, 2021

Highly Recommend Intellum

Tiffany Whisenhunt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intellum

We use Intellum's LMS - Exceed. It is used for training across all 5 divisions in our organization. The main uses are for onboarding new employees in our main division, for certifications and continuing education in our State Purchasing division, for our annual Sexual Harassment prevention and other general online training.
  • The LMS is very user friendly, easy to use.
  • The LMS functionality works great for all of our current use cases.
  • Intellum offers great customer support, questions are always answered in a timely fashion.
  • Could improve functionality of inactive courses.
  • Sometimes new functionality is not communicated clearly but they have been working on this.
  • In my role specifically it has helped me get my job done more efficiently.
  • It has helped me to deliver the desired results when a task is requested of me for delivering training content to state employees.
  • It makes it extremely easy to provide any reporting that I am asked to produce.
I was not the decision maker but as a user Intellum is a much easier platform to learn and use with all of the same functionality of the other LMS's I have worked with or considered.
Always timely with support. We have the option of opening service tickets that are always answered same day usually within an hour of opening the ticket. We also have a dedicated account manager who is currently working to help us design our home page as well as help one of our divisions figure out an issue they are having with equivalencies. Support is top notch!!!
I think Exceed would be well suited for anyone needing to use a Learning Management System or that needs to deliver online training content to a large audience with the ability to track/report on completion. It would be less appropriate for smaller organizations that do not need to deliver and track a lot of online training content.

Intellum Feature Ratings

Course authoring
Not Rated
Course catalog or library
Mobile friendly
Progress tracking & certifications
Compliance management
Learning administration
Learning reporting & analytics
Social learning
Not Rated