Sure, you will build lasting relationships with your site visitors
June 25, 2021
Sure, you will build lasting relationships with your site visitors
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Intercom
Intercom is our essential system that has developed two-way communication throughout the organization by connecting us with our customers through chat and email. Site visitors can start conversations with our team at any time and engaging with them often increases conversion rates. Customer interactions from multiple channels are at one place and highly effective.
Pros
- Customizable messages and multiple screens to manage communication
- Responding to conversations via email, social channels and mobile app
- Customers are offered guided experiences about our products
Cons
- Customer support tickets are not listed on their website
- Separate inboxes for sales and support
- Drag-and-drop templates
- Visual campaign builder
- Saves time and increases productivity
- Convenient method of networking
- It has improved support experience for customers
- Helps with customer onboarding
Access customer behavioral data from a single system that will help in personalizing and targeting customer interactions. Communicate with your customers via targeted in-app messages and behavioral-driven emails so that customer acquisition and onboarding is made a smooth process.
Do you think Fin by Intercom delivers good value for the price?
Yes
Are you happy with Fin by Intercom's feature set?
Yes
Did Fin by Intercom live up to sales and marketing promises?
Yes
Did implementation of Fin by Intercom go as expected?
Yes
Would you buy Fin by Intercom again?
Yes
Comments
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