Overall Satisfaction with ion interactive
We use ION interactive across the whole organization - from landing pages and micro sites to embedding a short form on our public site. We use it to create landing pages with registration for events as well.
- I love the support from our account manager. He responds quickly and is extremely helpful. It is extremely rare for a SAAS company to have the same account manager for 4 years.
- ION is great for interactive content creation. You do not need to be a designer to create elaborate and beautiful experiences.
- I love the speed to market. That's why we chose ION over our internal IT. I can create and launch new landing pages on the fly, run A/B, MVT tests without having to submit any project requests to IT and wait for approval and estimate of hours and cost involved.
- I love the fact that they constantly innovate and improve. Learning is a big factor for me and they stay on top with current trends and tricks of the trade. They do a great job with their webinars and tutorials.
- One feature I wish to see is a change log. It is good to be able to know who made what change and at what time when you have multiple users in the platform.
- There is a learning curve to it. Don't expect to know everything in the first week of use. You have to learn through practice.
- One feature they lack is being able to have short forms where people can upload pictures. You can have forms collect customer data, but no images.
- We have increased employee efficiency by proving a tool that takes less time to deploy new creatives, enables user registration versus manual upload.
- We have increased conversion rates by serving custom personalized content.
- We have enabled sales center to capture prospect information when there is an influx of customer calls that cannot all be answered.
I have not used other landing page creation tool, but have compared ION to Optimizely and Adobe Test and Target.
ION is a much more flexible solution than Adobe Test and Target, and is more affordable and comes with free customer support.
ION is a much more flexible solution than Adobe Test and Target, and is more affordable and comes with free customer support.
Ion, by Rock Content Feature Ratings
ion interactive Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled
- None, everything was smooth