Remote Access Without the Headaches
April 09, 2025

Remote Access Without the Headaches

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ISL Light

Minimizes downtime by enabling fast remote assistance.


Reduces travel costs and time needed for onsite support.


Increases responsiveness and user satisfaction.


Ensures secure and encrypted connections, which is important for compliance and data protection. Scope: Internal support for employees across departments and locations

Pros

  • Control panel
  • Wide variety of features and easy to use interfaces
  • Anroid "Islalways on" :)
  • Customer support

Cons

  • On desktop app to see IP adresses of endpoints (similar to the view of the web interface)
  • More info of endpoints in dekstop app (corelates to the anwser above)
  • Before you connect to endpoint a pop up message where you describe why you are connecting for example.
  • Less travel expenses
  • Increasing average resolution time of the problem
  • Security & Compliance Support, The platform’s encryption and access control capabilities help support our compliance efforts (e.g., GDPR, ISO 27001), reducing risk and potential penalties.
its simple yet complex, thats why.

Do you think ISL Light delivers good value for the price?

Yes

Are you happy with ISL Light's feature set?

Yes

Did ISL Light live up to sales and marketing promises?

Yes

Did implementation of ISL Light go as expected?

Yes

Would you buy ISL Light again?

Yes

for what ISL Light is and intended for it is the best in its class in my opinion and I have tried AnyDesk, TeamViewer, Splashtop, zoho etc. The combination of all the features makes it the best along with probably the best customer support.

ISL Light Feature Ratings

Screen sharing
8
File transfer
6
Instant message
7
Access to sleeping/powered-off computers
6
Over-the-Internet remote session
7
Initiate remote control from mobile
8
Centralized management dashboard
10
Session record
10
Monitoring and Alerts
7
Multi-platform remote control
6

Comments

More Reviews of ISL Light