Great Payroll System
June 22, 2021

Great Payroll System

Annette Carswell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll
  • Human Resources
  • Time and Attendance

Overall Satisfaction with isolved

We use isolved to onboard new employees, store employee data for reporting, process payroll and pay taxes and to track employee time and accruals
  • Their report are easy to access and customize
  • The onboarding module is an excellent way to gather information
  • The new Adaptive Employee Experience is easy to navigate
  • The time keeping system is complicated because we are required to cut off the timecards on the 14th of the month but most of our employees are salaried, paid for the entire month on the 25th of the month.
  • Onboarding
  • Payroll processing
  • Reporting
  • isolved is well priced for the services we receive
  • We would like to use other service from isolved but the budget is too tight
We have not used or reviewed another payroll service in the past 5 years

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

No

Would you buy isolved again?

Yes

Microsoft 365 (formerly Office 365), Google Authenticator
We had been with ADP for years prior to converting to isolved. The key reasons for the transition were reporting and customer service. The conversions team at isolved setup custom reports that met all of our needs and our customer service rep was the BEST! If she wasn't available, she would always follow-up to make sure we received the help we needed.

isolved Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
7
Balance details
10
Annual carry-forward and encashment
5
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
9
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated