isolved is a good third-party software because they act as our partner
June 28, 2021
isolved is a good third-party software because they act as our partner
Score 10 out of 10
Vetted Review
Verified User
Software Version
iSolved (modern)
Modules Used
- Payroll
Overall Satisfaction with isolved
We use the basic payroll function. Our employees self-serve their demographic data changes and add their certifications.
- Tailored to allow us to upload a spreadsheet for each payroll.
- Easy process to enter data exceptions each payroll.
- Good reports format.
- Our support team is helpful.
- Organize and consolidate reports--there are too many and the one I need, I cannot find myself.
- Improve turnaround of support response, especially on payroll submission days.
- Accuracy.
- Payroll processing time.
- Willing to work with us if we get too close to a submit deadline.
- Help with specific issues such as journal entry after processing, ERC, ARPA.
- Reasonable fee for the service.
- Efficient workflow helps my productivity; has been consistently good even with growth of about 10% per year.
isolved (we signed on with Proxus) has a more sophisticated platform and support network.
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
Yes
Did implementation of isolved go as expected?
Yes
Would you buy isolved again?
Yes