Faster, Easier, with lots of support
February 16, 2022
Faster, Easier, with lots of support
Score 8 out of 10
Vetted Review
Verified User
Software Version
iSolved (modern)
Modules Used
- Benefits Enrollment
Overall Satisfaction with isolved
We use isolved for all of our HR record keeping, payroll, and benefits. I would say our biggest issue has been not receiving customer support that actually want to help completely. I leave still feeling confused on the subject - unless it's with ..., he's literally the best and makes everything so simple to understand especially if you're new to HR.
- Lots of people on deck to help (although it's a little muddy knowing who does what responsibility).
- Platform organization
- User friendly, but hard to navigate at times.
- Certain customer support specialists could be more well trained in my opinion.
- Onboarding organization and support
- Ease of payroll
- Advanced support team
- Making the hiring process easier and faster.
About the same
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
Yes
Did implementation of isolved go as expected?
I wasn't involved with the implementation phase
Would you buy isolved again?
Yes