isolved Helps Solves All My Payroll Inquiries!
February 18, 2022

isolved Helps Solves All My Payroll Inquiries!

Shaunna Adinolfi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Payroll

Overall Satisfaction with isolved

We use isolved to process our semi-monthly payrolls for 2 minor league baseball teams. I have started using it for our onboarding.
  • Customer service is FANTASTIC! It is the reason why we chose isolved over another payroll company.
  • Timely responses to all inquiries
  • Easy to use platform
  • The mobile time clock was an issue for us last season.
  • The negative impact isolved has had on our employees was the frustration of the mobile time clock. Employees and managers were very frustrated last season, so much so that we are not going to use it this season.

Do you think isolved delivers good value for the price?

Yes

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of isolved go as expected?

Yes

Would you buy isolved again?

Yes

Again, the customer service is amazing! I love that I am always able to talk with a representative and they are always helpful. Or if they cannot answer my question immediately, they refer me to someone that can help me. All the representatives are very knowledgeable!

isolved Feature Ratings

Employee demographic data
Not Rated
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
Not Rated
Pay calculation
9
Off-cycle/On-Demand payment
9
Direct deposit files
9
Salary revision and increment management
9
Reimbursement management
9
View and generate pay and benefit information
9
Update personal information
9
View job history
9
View company policy documentation
Not Rated
Employee recognition
Not Rated
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
New hire portal
9