isolved Platform
April 08, 2025

isolved Platform

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

iSolved (modern)

Modules Used

  • Human Resources
  • Benefits Enrollment
  • Hire

Overall Satisfaction with isolved

isolved fully encompasses the employee experience within our organization. We have fully implemented it with the applicant tracking/recruiting efforts including sending employees onboarding paperwork through the integration, offboarding procedures, benefits management and enrollment and much more. It has allowed us to transition to a more digital rather than paper organizational system allowing us to better support our managers in employee needs.

Pros

  • Customer Support
  • Unique Offerings (TapCheck, AI Chatbox, University)
  • Clean Interface

Cons

  • Consistency with Support Representatives
  • Additional University Courses
  • Patience in Releasing New Features until Development Phase is Complete
  • 100% Company Adoption. Everyone who is onboarding with the company has a basic understanding of how to navigate and use the program to the fullest extent that they would like.
Our dedicated customer support representative meets with our entire team once a month. This position has changed quite frequently though through promotions within isolved which creates inconsistency
The system allows any user with client access to jump anywhere to support the team allowing ease of transition of duties during absences and technical difficulties.

Do you think isolved delivers good value for the price?

Not sure

Are you happy with isolved's feature set?

Yes

Did isolved live up to sales and marketing promises?

Yes

Did implementation of isolved go as expected?

I wasn't involved with the implementation phase

Would you buy isolved again?

Yes

Manual Employee Onboarding, AEE for employees to change and review personal information, easy benefit enrollment.

isolved has room to improve in terms of the rehire process, searching for duplicate employees (rehires), premade support guides available to employees etc.

isolved Feature Ratings

8.4
Employee demographic data
10
Employment history
6
Job profiles and administration
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
6
9.7
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
8.3
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
10
Employee recognition
3
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
3.6
Performance plans
7
Performance improvement plans
2
Review status tracking
5
Review reminders
2
Multiple review frequency
2
10.0
Candidate ranking
10
Candidate search
10
Candidate development
10
5.5
New hire portal
10
Manager tracking tools
1
10.0
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
10
7.4
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
2
Applicant Tracking
5
Notifications and Alerts
5

Comments

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