Jabber, if you already own Cisco phones
October 07, 2015
Jabber, if you already own Cisco phones
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Jabber
We use Jabber for all of our internal employees, across all departments. It helps cut down on needless email and allows calls to be initiated and received easier. We also use it for quick and easy screen sharing.
- It integrates with Active Directory, which helps in managing users.
- It allows you to see who is available and set notifications for when they become available, which makes it easier to communicate without annoying the person on the other end.
- It allows you to copy and paste phone numbers to initiate calls.
- Presence issues are the norm with updates.
- Updates have to be pushed out, instead of automatically contacting Cisco for availability.
- It would be nice if WebEx and Jabber could work together, even if they are on different domains.
- Increased productivity, as result of not having to wait for email, and faster dialing of phone numbers, as a result of being able to copy and paste phone numbers.
- Microsoft Lync
I prefer Microsoft Lync, but we already have Jabber and the company invested in Cisco phones before I started.