Jama, A tool which we cannot replace once we used to
Updated June 25, 2025

Jama, A tool which we cannot replace once we used to

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jama Connect

Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation. I definitely recommend other organisations to use this tool.

Pros

  • Re using process is easy
  • Uploading the documents and files can be done.
  • We can export our file's and TC's as well
  • Adding new projects in jama along with the TC templates, can be done in minutes
  • We can lock our Test cases and Results as well, which is a good one. So that our data is safe and secured

Cons

  • Search results need be improve a lot. Once i tried to find a Test case. But it displayed more than 80k TC's from all the projects
  • Creating filters are bit complicated. Try to make the process easy if possible
  • While exporting the files, I've seen a common issue in all formats, where first 2 pages are blank. I don't know why, but it's waste of cloud storage. Even though it's "KB" it matters
  • Some times I've seen one issue, in very rare conditions. I've authored the TC it took almost 5hrs to author. When i clicked on save & done button. It just kept on loading, i left it for hours. But sadly it didn't saved. 5 hrs of my work was wasted. This issue was faced by multiple people in my company
  • Nothing went wrong and no blocker issues so far which impacts the business
  • Recent issues we have seen is that, even we finalize the TC, it's still in draft.
Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation. If you guys can fix all cons which i mentioned before then it'll be great tool without any doubt I definitely recommend other organisations to use this tool.
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation. I definitely recommend other organisations to use this tool.
Ease of access. I've used so many test management tools.
So far the user friendliness with Jama was top notch. Anyone can easily understand the flow of the application. It's best in tracking the status and checking the version of the final test case. Currently I'm using Q test and octane. But still I'm missing JAMA. I've been suggesting same to my manager to bring this tool in our project

Do you think Jama Connect delivers good value for the price?

Yes

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

Yes

Did implementation of Jama Connect go as expected?

Yes

Would you buy Jama Connect again?

Yes

Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation. I definitely recommend other organisations to use this tool.

Comments

  • Decoteau Wilkerson | TrustRadius Reviewer
    Thank you for sharing your feedback about how Jama Connect has helped your team. We are especially glad to hear that it's been easy to learn the tool quickly and that the Test Center has been especially helpful. Please note, we are often making updates to the software and have recently introduced higher performance capabilities. You can keep up with these updates via our Release Notes. in our Jama Community - community.jamasoftware.com !

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