Jamf Nation
Updated April 03, 2020
Jamf Nation
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Jamf Pro
Jamf Pro is being used for device management and app deployment in a K-12 (primarily) 1:1 environment of MacBook Airs at the high school level and iPads at all other grade levels.
- MacOS and iOS management and deployment of devices and apps for students and teachers across all grade levels.
- It allows for quick turn around time if a student breaks their device and needs a replacement during repair, getting students back up and running for classroom activities and assignments.
- The ability to push scripts to MacOS devices provides tons of possibilities for customization and automation.
- I would like broader AD support that allow scoping apps, configuration profiles, and policies to OUs inside AD and not just user groups.
- It has made deploying our Apple devices more streamlined and taken a lot of work off of our IT department allowing for a better zero-touch deployment model.
- AirWatch, Lightspeed (formerly GMI), Ivanti Endpoint Security (powered by Heat) and Cisco Meraki Systems Manager
As far as managing Apple devices there is none better
Do you think Jamf Pro delivers good value for the price?
Yes
Are you happy with Jamf Pro's feature set?
Yes
Did Jamf Pro live up to sales and marketing promises?
Yes
Did implementation of Jamf Pro go as expected?
Yes
Would you buy Jamf Pro again?
Yes
Using Jamf Pro
5000 - The majority are teachers and students who's devices are being managed and IT support staff that manages Jamf.
7 - Basic knowledge of MDM and Apple device support
- Managing Student Devices
- Helping to support teacher and other staff devices
- Patch management for iOS, MacOS, and other apps
- with being able to deploy scripts there is no limit to what you can do
- lite inventory managment
Evaluating Jamf Pro and Competitors
Yes - it replaced AirWatch, because we were needing something more Mac focused that what AirWatch could provide
- Price
- Product Features
- Product Usability
- Product Reputation
- Third-party Reviews
wouldn't change a thing
Jamf Pro Implementation
- Implemented in-house
Yes - it was a 2 day implementation and training by an on-site Jamf Setup Tech
Change management was a minor issue with the implementation
- setting up local software distribution points
Jamf Pro Training
- in-person training
it would be doable if you have some prior MDM knowledge
Configuring Jamf Pro
sync with your AD and your ASM or ABM servers
No - we have not done any customization to the interface
No - we have not done any custom code
do what works best for you
Jamf Pro Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
every interaction i have had with support has been exceptional
Using Jamf Pro
| Pros | Cons |
|---|---|
Like to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- creation and deployment of policies, config profiles, and apps
- local software distribution point
Yes, but I don't use it
Jamf Pro Reliability
Integrating Jamf Pro
- Microsoft AD
- Apple School Manager
- none at the moment
- File import/export
- Single Signon
- API (e.g. SOAP or REST)
- AppExchange or similar marketplace
none currently
Relationship with Jamf Software, LLC
none that i am aware of
Upgrading Jamf Pro
Yes - very smooth
- day one support for the most recent Apple updates
- day one Apple feature support