UC4 to JAMS 2023.
November 21, 2024

UC4 to JAMS 2023.

Ken Enginger, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with JAMS

Schedule tasks that include a nightly cycle to copy data from its database to the data warehouse, copy files, run batch files, run iCEDQ data comparison jobs, and run other in-house jobs.

Pros

  • Respond promptly to tickets.
  • Allow for upgrades.
  • Add new clients/agents.

Cons

  • Add desired enhancement promptly.
  • Evaluate migration workload.
  • HA failover gracefully.
  • Reduce the cost of a scheduler.
  • It makes OS patching more difficult.
  • Easier to navigate than the previous scheduling app.
It is straightforward to add new agents/clients. It is very easy to upgrade all aspects of the application.
Help Systems responds quickly to SR, and their 24/7 support is very helpful.
JAMS is less expensive, support is easier to work with, and patching is much easier.

Do you think JAMS delivers good value for the price?

Yes

Are you happy with JAMS's feature set?

Yes

Did JAMS live up to sales and marketing promises?

Yes

Did implementation of JAMS go as expected?

No

Would you buy JAMS again?

Yes

JAMS is not the best solution when you have more than 50 tasks in a workflow. It is difficult to see where the workflow fails, and the light color board is difficult to find.

JAMS Feature Ratings

Workload Automation
7.8
Central monitoring
8
Logging
8
Alerts and notifications
8
Analysis and visualization
7
Application integration
8

Comments

  • Peter Hegland | TrustRadius Reviewer
    Peter Hegland
    commented a year ago
    Hi Ken! Thanks so much for leaving us a review and for being a loyal JAMS customer! I'll reach out to you to discuss more about how we can improve the HA failover and the requested enhancements. Thanks again! Best, Peter Hegland Managing Director of JAMS peter.hegland@fortra.com

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