Another Jive-n Review
August 31, 2017

Another Jive-n Review

Mike Reams | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jive-n

In comparison to other platforms, Jive-n provides the fastest way to integrate new affiliates into your organization. With the new features of Office 365, Jive is limited in customization and API integrations. It would be great if they could extend themes, layouts and ability inject JavaScript or CSS for better branding. Overall, it's still a great product however for the price, I would use Office 365.
  • One aspect that more clearly differentiates these applications, however, is the nature of their alignment with particular work contexts through integration with other applications.
  • Jive-n targets employee collaboration and social intranets with Jive-n, while Jive-x supports external partner and customer communities.
  • Several other categories of application offer similar core functionality (such as support for profiles, groups and conversations), but also support other more advanced capabilities in specific areas.
  • Jive-n competes with vendors that often get chosen instead of it, due to their strength in adjacent functionality — for example, horizontal applications, such as email and content management, or vertical business applications.
  • Despite its efforts to position its integration capabilities as a neutral hub, Jive-n's lack of native capabilities to support work that requires process or structure increasingly puts it at a disadvantage.
  • Jive-n is still a relatively small organization and needs to manage its evolution carefully.
  • It's expensive to use as a SaaS solution
  • Had a great adoption rate
  • Where a buyer is looking for a dedicated/single platform in this market, Jive is often the leading choice.
Jive is a little behind the curve in comparison with the latest Microsoft features. Jive's lack of native capabilities to support work that requires process or structure increasingly puts it at a disadvantage.
A mature "customer success" program that includes use-case catalogs, solution roadmaps and prepackaged "accelerator" solutions contributes to high levels of customer satisfaction.

Jive Feature Ratings