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User Review: "Jive - An Enigmatic Addiction"
https://www.trustradius.com/collaborationJiveUnspecified7.582101
Amit Rajesth profile photo
February 04, 2014

User Review: "Jive - An Enigmatic Addiction"

Score 8 out of 101
Vetted Review
Verified User
Review Source

Software Version
6.0.1
Modules Used
Jive Mobile, Jive Core Platform, Jive Anywhere, Ideation

Overall Satisfaction

We have our External Facing Communities hosted on Jive Platform which makes it the most advanced community I have ever came across in my career with the power of Jive.

Team Collaborations are working very diligently and the number of users active on the Community is increasing day by day. Communities is external facing and hence is used by whole organization and also by the customers and partners.

Business problems related to our products are discussed here, action is taken and issues are resolved here giving us a happy and satisfied customers :)
  • Jive Team Collaboration has always been a smart way to collaborate with the power users and have the problem resolved.
  • Quick way to post your problem / resolve someone's problem.
  • As a support person for our communities I have already found answers to my questions by just a quick search on JC, but even if I don't, I can just post a question and place it in a space where i think right people can help.
  • Jive Ideations are editable right now, which makes the real owner of the idea a different person than the person who has edited the idea.
  • We are on 6.0.1 and soon planning for 6.0.3 as we are facing many known bugs in 6.0.1 which can't be fixed or have a workaround.
  • Better Customer Service
  • Increased Team Collaboration
This is the best ever collaboration tool I have ever come across as its more on the social side.
This is more of a manager's decision. Can't comment on this one.
Integration with other systems like SP , Outlook, Lync